Inside Sales and Business Development Representative – Retail

Posted 9 years ago

About the Position

The Regional Inside Sales and Business Development Representative plays a critical role in driving the continuing growth of the organization by developing new business opportunities and managing existing business in a specific geographic territory. This role will focus on increasing market share in the retail industry as well as positioning McCue in new markets.

The Work

Key Results

  • Quarterly and annual revenue targets are achieved
  • New business opportunity goals are met quarterly
  • A strong collaborative relationship between departments in the sales organization result in incremental revenue
  • Higher, deeper, wider account penetration exists to secure preferred position in customer supply chain
  • Market trends, competitive landscape and industry news researched to increase award probability

Key Activities

  • Development and implementation of a strategic sales plan to ensure a surgical focus on territory growth
  • Increase average order size and frequency by cross selling, up selling and white spacing existing customers
  • Identify and development new prospects through the use of resources including general business publications, industry directories, the web, trade show leads, targeted mailing lists and referrals
  • Drive continuous improvement in key performance indicators such as outbound calls, talk time and opportunity generation
  • Collaborate with internal stake holders to ensure customer satisfaction
  • Fully utilize available resources to maximize award potential and overall success rate
  • Develop account expertise through customer profiling and identification of key decision makers
  • Successfully build relationships with key decision makers by promoting McCue’s core values, products, service levels and value proposition
  • Monitor and analyze market and business trends to identify additional selling opportunities
  • Effectively incorporate market knowledge into sales approach

Areas of Responsibility

  • Provide customer support coverage for team members if absent or unavailable
  • Manage inbound customer calls
  • Effectively utilize Salesforce.com to manage daily activity, create quotations and track success
  • Maintain quote pipeline and identify key factors for award
  • Present territory update during weekly department meeting

Critical Success Factors

  • Can analyze and interpret data to craft the most effective customer approach
  • Able to develop and execute a tactical plan to support the strategic vision of the business
  • Identify areas of conflict early and then quickly take appropriate steps to resolve the conflict
  • Focused on results in a fast paced, high energy environment
  • Ability to effectively communicate and articulate creative solutions to both internal and external customers

Desired Skills and Experience

  • 2 plus years Inside Sales experience focused on proactive selling
  • Outgoing, energetic and positive attitude
  • Willingness to learn, adapt to change and bring innovative ideas forward
  • Self motivated team player
  • Knowledge of Salesforce.com preferred
  • Proficient in Microsoft Office

The Process

First, tell us about you:

  • Work history: what you’ve done and what you learned while doing the work
  • Your strengths: what gets you out of bed in the morning and what would you do all day, every day if you could have your dream job
  • A few of your best answers: we’ll send you the questions after we’ve met your resume

Job Features

Job CategoryInside Sales

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